Applications Specialist Job Description

Applications specialists install and maintain computer applications, and often adjust or reconfigure standard off-the-shelf applications and tailor them to meet the specific needs of the organization or individual users. They may play a primary role in selecting or recommending applications based on user needs. They also provide applications-related training, technical support, and troubleshooting assistance.

Applications specialists typically have a bachelor’s degree in an IT/computer or science discipline, depending on the focus of the role. They must be well-informed on the most commonly used applications and related tools, particularly those that are industry standard in any field of their specific concentration. Applications specialists must have excellent customer support and communication skills. These roles often require the ability to develop training or support materials such as FAQs or troubleshooting guides.

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